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29.11.2016

Whirlpool’s overpriced repairs

Manufacturers Hotpoint, Indesit and Creda, have been in the process of fixing an estimated 4 million faulty tumble dryers in the UK alone, after Whirlpool notified customers of the safety defect nearly a year ago.

These faulty tumble dryers have been known to catch fire, after an excess of fluff have been able to reach the heating element.

As a result, customers are even being charged up to £99 to have their faulty dryers replaced with the modified versions, which have since been reported as ‘prone to flooding and smoking’.

One customer who replaced a faulty Hotpoint tumble dryer found the new replacement was spitting our black, unsavoury smoke within two days of it being installed. Others have even gone to check the reliability of their replaced model online, only to find the new replacements have also been deemed faulty.

While Whirlpool have said that their newly replaced models have a green sticker near the energy labels, many models have been found missing these.

People have also been made to wait months for a technician to fix their faulty tumble dryers.

Spares Direct are a leading appliance parts distributor in Yorkshire, with highly experienced staff to help you when your appliances run down. We have a wide range of parts for washing machines, fridges, ovens, and more. For your faulty tumble dryers, we can also stock parts for a number of models, such as Hotpoint, Indesit and Creda.

For more information on how we can help you fix your broken appliances, you can contact us on 0800 0149 636, or you can visit our website for more information on which parts we can provide to you.

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