Goods 'In Stock' at time of your order will normally be despatched on the day on which you place your order. 'Out of stock', or specially ordered goods will normally be despatched on the same day we receive them in to stores.
If your delivery address is in the UK, you will normally receive your products either next working day, or within 3 working days of despatch depending on the despatch method most appropriate for your chosen items. However, please allow at least 6 working days for delivery of your goods. Deliveries to other countries may take longer.
UK delivery charges are £3.99
City Link and Royal Mail are used to deliver your order, but may use other couriers from time to time.
For questions about delivery times or costs, please feel free to email the despatch team, or alternatively visit our contact page and we will be pleased to answer your enquiry.
Returns (following our Terms) can be sent to: 3 Linton Woods Farm, Linton Woods Lane, Linton-on-Ouse, York YO30 2BE.
All returns, whether faulty or damaged must be reported within 30 days..... You must do this by email at firstname.lastname@example.org or in writing at the same address.