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Payment & Privacy Policy

Spares Direct are committed to protecting your privacy. We will only use your information in a lawful manner (in accordance with the Data Protection Act 1998). We collect information about you for 2 reasons: firstly, to process your order and secondly to improve our service.

The type of information we will collect about you when you place an order or register on our web site includes: Name, Address, Phone number, Email address, Credit/debit card details

All this information except your card details are stored on our internal systems. We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information that we hold will be held securely in accordance with our internal security policy and the law. We will not transfer your information outside the EEA (European Economic Area). We may use technology to track the patterns of behaviour of visitors to our site. If you have any questions/comments about privacy, you should email us at info@sparesdirect.co.uk. We use the information you provide for the following purposes:

To send updates regarding the status of your enquiry or order; To send newsletters and details of offers and promotions in which we believe you will be interested in; To understand the buying behaviour of our registered users; To perform other general marketing and promotional activities focused on our products and services; You can at any stage change your privacy details by logging in to Your Account or contacting us

When you place an order we need to know your name, email address, delivery address, credit or debit card number and the card's expiry date. This allows us to process and fulfil your order and to notify you of the status of your request. We may also ask for your telephone number which enables us or our contractor to contact you urgently if there is a problem with your order.